Compassionate Care.  Peace of Mind.

About Us

We are Tom and Susan Schaeuble, owners of Caring Hearts Home Care. Caring Hearts Home Care is a local, family-owned company dedicated to providing compassionate and professional in-home care services to individuals in Des Moines and surrounding communities.

We were born and raised in Iowa and have lived in the Des Moines area since 1998. We have also spent time living and working in Pennsylvania and Massachusetts. From this, we have perspectives of other cultures and can understand and relate to individuals from many walks of life. Tom is a graduate of Iowa State University and has over 12 years experience in the healthcare industry working with doctors, nurses and other medical personnel. Susan graduated from Drake University and worked for several years as a special education teacher. In addition to owning and operating the company, we are Certified Nurse Assistants and are actively involved in our clients’ care.

We sincerely care about our clients, who are most often seniors or others dealing with a chronic illness or injury. We believe that with the right kind of help and support, individuals can stay safe, happy and comfortable, wherever they call home.

Caring Hearts Home Care is committed to providing honest, experienced and responsible caregiver employees who match the needs of its clients. Our caregivers go through a strict hiring process, are bonded, insured and covered by Workers’ Compensation insurance. We conduct ongoing training and have a Quality Assurance Program that ensures the finest continuing care for our clients. Our top priority is to enable our clients to remain safely at home, living a full and as independent life as possible.

Our full-service agency is dedicated to providing compassionate and professional care that improves quality of life and promotes the physical, mental and emotional well-being of its clients. We care about people and feel privileged to work in a vocation that serves others in a time of need. If you have questions or would like to learn more about how our services can help you or a loved one, we would be honored to talk with you anytime.

About our Caregivers

The mission of Caring Hearts Home Care is to enable our clients to stay safe, healthy and as independent as possible in the home setting by providing exceptional and compassionate care. We want to protect the dignity, comfort and security of our clients while providing support and peace of mind to their families.

Caring Hearts Home Care knows that its mission can only be accomplished by hiring outstanding caregivers who possess our same passion and vision. We are committed to providing experienced, honest and professional caregivers who want to make a difference in the lives of others. Our caregivers are extensively screened and personally interviewed by the owners, Tom and Susan Schaeuble. We conduct personal, employment and criminal background checks, as well as motor vehicle checks. Our caregivers are bonded, insured and covered by Workers’ Compensation insurance.

Our caregivers are:

  • Professional, caring and experienced
  • Extensively screened and given local/national background checks
  • Fully bonded and insured
  • Covered by Workers’ Compensation insurance
  • CPR certified
  • Dependable, compassionate and trustworthy
  • Required to attend educational seminars and training sessions
  • Closely supervised, monitored and evaluated to ensure the best quality of care

In addition, Caring Hearts Home Care has RNs on staff who are available to meet with clients and family members when needed. Our RNs can help establish the Care Plan as well as monitor the health of your loved one. The RNs also conduct group training sessions with caregivers as well as one-on-one caregiver training to address the specific needs of your loved one.

We hope you will let the Caring Hearts Home Care family become part of yours. Contact us today to schedule a free in-home assessment.


“Susan and Tom, Thanks for everything you do. You and the caregivers are special people and we’re so happy you are in our lives!”      

~Kevin (client’s son)

Call Today


to Schedule a

In-Home Assessment

How To Begin Service

Call 515-283-8300 to discuss your loved one’s needs and schedule a FREE In-Home Assessment.

Develop a personalized Care Plan with our Care Coordinator that is tailored to the specific needs of your loved one.

Start care when the Care Coordinator brings the caregiver to your loved one’s home for introductions and review of the personalized Care Plan.

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Areas Served

  • Des Moines
  • West Des Moines
  • Ankeny
  • Waukee
  • Urbandale
  • Clive
  • Windsor Heights
  • Pleasant Hill
  • Grimes
  • Johnston
  • Altoona
  • Carlisle
  • Indianola
  • Norwalk
  • Bondurant
  • Saylorville
  • Polk City
  • Granger

and more…

Careers In Caring
Join Our Team

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Caring Hearts Home Care Ÿ 2045 Grand Ave. Suite C, West Des Moines, IA 50265 Ÿ 515-283-8300 Ÿ